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Q: HOTEL INFORMATION

 

Q: Are any of your restaurants open 24 hours?
24 Central is open 24 hours a day and is located on the lobby level.

 

Q: What gourmet restaurants does your casino have?
Trump Plaza has 2 gourmet restaurants located on the 6th floor; Roberto's and Max's Steakhouse. For more information and menus, please visit restaurants.

 

Q: What is the room cancellation policy?
If your room reservation is not cancelled within 48 hours of your arrival date, your credit card will be charged one night plus tax.

 

Q: What time is hotel check in and out?
Check-in time is 4pm Monday through Saturday and 6pm on Sundays and Holidays. Check-out time is 12pm.

 

Q: How can I make a Room Reservation?
You can make a room reservation online at this page or you can call 1-800-677-7378.

 

Q: Do you have a pool and exercise facility?

Trump Plaza features an Olympic-style pool located on the 7th floor and is complimentary for all hotel guests. We also have a fitness center featuring a complete line of weight machines, free weights, and cardiovascular equipment. To use the fitness center, there is a $15 fee for registered hotel guests.

No Lifeguard on duty. The pool is open to adults 17 and older.
Children 16 years of age and under must be accompanied by an adult.

The pool is free to a maximum of 4 people per hotel room. There is a $15.00 fee for any additional person, up to a maximum of 8 people per room.

Children Swim Time
Daily, 2pm - 6:45pm

Daily Hours of Operation - please contact Health Spa at extension 76710

 

Q: TRUMP ONE SERVICES

 

Q: How can I get a copy of my Win/Loss Statement?

If you requested a Win/Loss Statement last year, you will automatically be mailed one this year.  Otherwise, you can access your Win/Loss statement online or contact:

Casino Credit Department 24/7.
1.800.677.1717
1.609.441.6915

Sunday - Thursday 8am to 2 am and 24 hrs on Friday and Saturday

 

Q: I forgot my PIN number. How can I access my account?

Thank you for your recent email. We are sorry you are currently having an issue with your PIN# and your log in. Unfortunately, for your privacy and the protection of your Trump One account, we cannot create or e-mail your PIN number to you, nor can we rectify this situation over the phone. Transactions of this type can only be done in person at the property.

Please stop by our Trump One Services desk with your photo identification upon your next visit and our agents will be more than happy to assist you.

Thank you again. We hope to see you back soon!

 

Q: Never received a PIN response

Thank you for your email inquiry with regard to your PIN# set up. When you obtained your Trump One Card, you were advised to set up your PIN at that time either by:

1. Stopping by our Trump One Services desk or

2. Utilizing any one of the many kiosks located throughout the property.

For your privacy and the protection of your Trump One account, we cannot create or e-mail your PIN number to you, nor can we rectify this situation over the phone. Transactions of this type can only be done in person at the property. Upon your next visit, please feel free to stop by Trump One Services with your photo identification and they will be happy to assist you.

 

Q: How can I change my mailing address?
To change your address visit the Trump Card Center on the main casino floor with identification that shows your new address or you can mail an Address Change Card which you can obtain at the Post Office. Unfortunately, we do not accept address changes via e-mail or phone.

 

Q: OTHER INFORMATION

 

Q: What is the parking fee?
The standard parking fee is $5.00. Rates subject to change based on availability.

 

Q: How do I get to Trump Plaza?
Visit maps and directions for detailed directions to Trump Plaza.


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The Boardwalk at Mississippi | Atlantic City, NJ 08401 | For more information call: (609) 441-6000
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